Returns + Exchanges

<ol> <li><b> Eligibility for Returns and Exchanges</b><b> </b><span style="font-weight: 400;">We accept returns and exchanges within </span><b>{{RETURN PERIOD}} days</b><span style="font-weight: 400;"> from the date of delivery, provided the item is:</span></li> </ol> <ul> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Unused and in its original packaging</span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Not a final sale or non-returnable item (e.g., personalized products)</span></li> </ul> <ol start="2"> <li><b> Return Process</b></li> </ol> <ol> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Contact our support team at </span><b>{{BUSINESS EMAIL}}</b><span style="font-weight: 400;"> to request a return authorization.</span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Ship the item to the address provided in our response.</span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Once received and inspected, we will process your refund or exchange.</span></li> </ol> <ol start="3"> <li><b> Refunds</b></li> </ol> <ul> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Approved refunds will be processed within </span><b>{{REFUND PROCESSING TIME}} days</b><span style="font-weight: 400;"> to your original payment method.</span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Shipping costs are </span><b>non-refundable</b><span style="font-weight: 400;"> unless the return is due to an error on our part.</span></li> </ul> <ol start="4"> <li><b> Exchanges</b><b> </b><span style="font-weight: 400;">If you wish to exchange an item, we will send the replacement once we receive the original product. Additional shipping charges may apply.</span></li> <li><b> Non-Returnable Items</b></li> </ol> <ul> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Gift cards</span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Perishable goods</span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Clearance or final sale items</span></li> </ul> <span style="font-weight: 400;">For further assistance, contact us at </span><b>{{BUSINESS EMAIL}}</b><span style="font-weight: 400;">.</span>